Find a reputable business?

Complaints and Resolutions

B & Q Nail Salon complaints

Read Complaints File Complaint View Full Report

1350 Broadway
Brooklyn, NY 11221 | Get Directions

(718) 919-1889

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$50.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against B & Q Nail Salon closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against B & Q Nail Salon

Sort by

12/30/2021

RESPONSE: Complaint was not answered Amount in Dispute: $50.00 Amount Settled: $0.00

Customer Complaint

12/6/2021

I went to B & Q nail salon Friday December 3rd 3:30pm-5:30pm. I am a African American I had ok n a green sweater, green coat black as ck framed glasses. I had to have got tips of nails on, French manicure and pedicure. Nails was suppose to be at least $42.00 they charged me $65.00. My dream spa pedicure they charged me $47.00 which was suppose to be $32.00. I should brought an police officer back to them and had them give me back at least $50. Please write this nail salon up and ask for a refund of $50. They are price gauging cause of COVID pandemic. their phone number is 718 919 1889 Resolution Sought Get $50 back

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile