Find a reputable business?

Complaints and Resolutions

Badass Automotive complaints

Read Complaints File Complaint View Full Report

2140 McGee Road Suite A200
Snellville, GA 30078 | Get Directions

(770) 274-6445

http://www.drivebadass.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$20,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Badass Automotive closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Badass Automotive

Sort by

12/18/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $20,000.00 Amount Settled: $0.00

Customer Complaint

12/5/2022

I live in Syracuse NY, I bought a car from Snellville Georgia on September 25th 2022. The car was delivered to me with no paperwork to get the car registered. I've been practically begging for the paperwork that I need. I haven't received anything. The car has been in my driveway unable to drive legally. I need help. They had no problem cashing that $20.000 check. Resolution Sought Give me the paperwork or buy the car back do that I can buy a car from a reputable car dealer.

Company Response

12/5/2022

Myra is a relative of the business owner. Myra purchased the vehicle from her brother via an online auction. The vehicle was not in a sale ready condition as it was purchased from a Virgina auction. The unit had to be delivered to Snellville, GA and reconditioned. Customers who purchase via the auction are required to provide full funding for their purchases. Myra overnighted the payment via check then called her financial insinuation and claimed the check was lost or stolen knowing it was not. This caused a delay as the dealership had to purchase the unit. Myra eventually had another payment sent for her purchase. The vehicle was delivered to Myra by her Nephew as requested. Her Nephew had all the sale documents ready for Myra to sign. Myra refused to sign the sale documents and kept the vehicle. Without signed documents we were unable to prove ownership and properly register the car in Myra's name. After, several request Myra signed. the documents and provided the correct information for the car to be registered. This is a prime example of why you do not do business with certain family members. We will be filling a defamation lawsuit.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile