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Ballerz Inc complaints

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3740 Florence Avenue
Bell, CA 90201 | Get Directions

(562) 900-5570

https://ballerz-inc.com/

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Total Amount in Dispute:
$5,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Ballerz Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Ballerz Inc

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4/11/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

3/29/2022

My credit card was ran by ballerz inc company over the phone an also delivered to a address that isn't my address an they are not willing to refund my money after they found out they talked to other ppl that obviously wasn't me. Resolution Sought Refund my money or I will initiate in further charges being pressed.

Company Response

3/29/2022

we shipped and have proof of delivery to the billing address on the card. Spoke to her on the same phone number she first ordered on and shes still calling to say it wasn't her that ordered the wheels on the same phone number lol. She cant even make a reasonable fraud claim, she signed for the delivery and received the wheels and the same day she received them and had them in her possession she called claiming she had lost her ID and gotten defrauded lol. People like these belong in Jail, police have been called and report has been made. Authorities will deal with her false claims appropriately.

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