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Balyeat, Leahy, Daley, Miller, & Bensinger complaints

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1728 Allentown Road
Lima , OH 45805 | Get Directions

(419) 227-9595

https://limaohiolawyer.com/

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Balyeat, Leahy, Daley, Miller, & Bensinger closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Balyeat, Leahy, Daley, Miller, & Bensinger

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6/17/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/22/2024

When you try to get ahold of Doug daily by email, or call, he doesn't return phone calls. He doesn't ever return emails. And you feel like you gotta be. Absolutely. Annoying just to try to get hold of somebody. I have sent 5 to 10 emails. I've called 5 to 10 times and no return back. I just don't think that's a very good business. If you can't update somebody when been working on the same case for 3, almost 4 years. And hasn't given anybody any information on what's going on? Everybody's tried to call him And they don't get no return back on what's going on. Somehow make them aware. If they don't handle their practice better, then they will continue to have a bad complaint on their business Or that they are gonna have to give up percentage of what they're supposed to get from the customer. Resolution Sought Please contact me with an update. and answer this complaint to tell me why there is no communication.

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