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Barbara Motors Inc complaints

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2315 West 4th Avenue
Hialeah, FL 33010-1421 | Get Directions

(305) 965-4109

http://www.barbaramotorsinc.co...

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Total Amount in Dispute:
$2,600.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Barbara Motors Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Barbara Motors Inc

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3/16/2022

RESPONSE: Complaint was not answered Amount in Dispute: $2,600.00 Amount Settled: $0.00

Customer Complaint

2/18/2022

We were sold a bad car which broke down after 2 weeks of purchasing it. Dealer does not want to resolve issue nor return deposit to us. They want to charge us 1500 dollars for repair which is not our fault we haven't had car not even 30 days. We purchased an extended warranty with them and didn't put claim with them until yesterday. We are without a car and needed very much or our money back. Resolution Sought For them.to return our deposit of 2600 dollars.

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