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Bark About It complaints

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210 West South Street
Sturgis, MI 49091 | Get Directions

(269) 651-9663

http://www.barkaboutit.biz/

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Bark About It closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Bark About It

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9/3/2023

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

8/21/2023

The one person there was really nasty to my mother who is now 93 for being late for her appointment. So I took the dog this time and got charged $45 and was trimmed but not cut like they have done before. Resolution Sought Free haircut.

Company Response

8/22/2023

Keeping scheduled appointment times is crucial to operate efficiently . I do apologize if someone was short with you. $45 is the correct price for your dog. we are happy to do a touchup if this is not the cut, do you want. please contact us directly 269-651-9663. I have also left you a voicemail

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