Find a reputable business?

Complaints and Resolutions

Bath Magic Refinishing complaints

Read Complaints File Complaint View Full Report

10289 Sharkey Court
Spring Hill, FL 34608-7469 | Get Directions

(352) 666-6661

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$295.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Bath Magic Refinishing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Bath Magic Refinishing

Sort by

3/23/2022

RESPONSE: Complaint was not answered Amount in Dispute: $295.00 Amount Settled: $0.00

Customer Complaint

2/25/2022

Bath tub and sink refinished 1/12/2021. Have a few finishing problems. sink stain coming through just below drain. Both top corners of tub finishing looks like not finished. Stain in tub Above drain. Refinishing Guaranteed 5 years. Fading peeling or crazing. Looks like fading . Resolution Sought Called and Rick scheduled to come out 2/15/2022 No show. Called said he get back to me never did. Sent text 2/17. No response. 2/22 Talked to rick twice and said he get back to me for appointment. Never did. Come repair or refund my money. As if i call someone else sure they will want to do the whole job 295.00. Still have not heard anything 2/24/2022

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile