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Battling Blades complaints

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444 Lake Cook Road, Suite 26
Deerfield , IL 60015 | Get Directions

(847) 766-0630

https://battlingblades.com/

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Total Amount in Dispute:
$232.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Battling Blades closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Battling Blades

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3/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $231.88 Amount Settled: $0.00

Customer Complaint

2/23/2024

I ordered from what seemed to be a legitimate company on line. Located in Deerfield, IL they even had a map showing where they are located. The day after I ordered and paid I tracked my shipment and it said that it had already been delivered at my address, same day as I ordered 02/11/24. This obviously isn't possible so I when through there contact process and sent an email and I only receive their company catalog adds in return. Also when you call them it is a pre recorded message that sounds reputable but says to email them, which in return you only receive a catalog of their "merchandise". Resolution Sought I want my $231.88 returned. I really wanted the product, a viking short sword, but after what I have observed I don't believe there is one.

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