(800) 843-2446
http://www.overstock.com
Weekdays 8am - 1am Weekends 9am - 10pm EST
Customer Rating
based on 4 reviews.
Ratings Breakdown
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
Showing 4 recent reviews for Bed Bath & Beyond
Most Recent Oldest
Posted on 4/5/2022
sadly not good at this time
It would appear that this company is not well organized in the communication Department. I purchased a bedframe and queen size headboard last month ( March) the bedframe cam e in a timely fashion but there were a couple of screws missing to support the frame. Not to worry, I took the screws from the old bed frame and they fit perfectly, so I didn call Overstock about it. However, the headboard was late, and when I called about it the first thing said was that the tracking for the headboard was "invalid"( meaningless) My problem got bumped up I was told that Overstock would put in for a replacement. Coincidently, the headboard arrive the next day so I alerted Overstock. I was told that the replacement order would be cancelled, whicg I saw that it did. Sadly, I checked my order and the screws were missing. And it was down hill ever since. First they stated they would notify company and get the screws mailed out. Then I was told the screws were shipped and I should get in a couple days. That didn't happen, they they said they would refund my money. ( How could I when I alredy had the headboard) I told I just need the screws!! Next thing I know, my cost for the entire headboard was in my account! The next taken that refund was taken back. Now today, it's back in again! And I still haven't received screws. I get an email stating that I would get a refund for $10.00(for the missing screws) I thought that was fair until I see how screwed up my bank transactions are. Getting someone on the phone is almost impossible for me because automation is stating my phone number is not in system.( I am being pranked on that part) at any rate I am disappointed in Overstock's operation Shame because I see so many things I could use in the home. I sent a complaint to Business Consumer Alliance, waiting to hear from them.
Was this Review…? Helpful (0)
Flag This Review Send Message
Posted on 11/15/2021
Delivered the wrong item three different times. Could not get it right! After the third time I told them I wanted a refund.
Was this Review…? Helpful (1)
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request. Explain why you feel it is inappropriate:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile