Find a reputable business?

Complaints and Resolutions

PO Box 78216
Washington , DC 20013
| Get Directions

(202) 826-6587

http://www.benton1988.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$4,438.00

Total Amount Settled:
$163.00

Complaint Experience

32%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Read More

Complaint Closing Statistics

34 complaints against Benton1988 closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
8 Agreed to make an adjustment
0 Refusing to make an adjustment
3 Refuse to adjust, relying on terms of agreement
22 Unanswered

34 complaints against Benton1988

Sort by

9/11/2025

RESPONSE: Complaint was not answered Amount in Dispute: $312.39 Amount Settled: $0.00

Customer Complaint

8/15/2025

I purchase a big order of clothing and other stuff on 03/15/2024 Order # B77833 and I have not received my order from this company. I did reach out to them but no response back. What can I do to either get my items or pay me back what is owed to me. Resolution Sought I would love to get my items I ordered or if the owner cannot for fill this then refund me back my money.

Read More

7/17/2024

RESPONSE: Complaint was not answered Amount in Dispute: $49.95 Amount Settled: $0.00

Customer Complaint

6/21/2024

I have made 4 request for a refund for merchandise I never received. It Kee's asking for the order number and even after it's provided they ask for it again. Resolution Sought I would like my money refunded;

Read More