Best Buy Company, Inc. reviews

Very poor customer service!!

At 2:50 p.m. today in Stockton Best Buy I was approached while leaving the store by three big guys and a girl telling me take my head their headphones out of my purse. What headphones I said I opened my purse and let them see inside of it my bag and there was nothing in there so they told me just to go I can never go back in that store again I am so embarrassed in front of my other people's other peers. I don't know what they could do for me I'm so embarrassed and I'm so ashamed like they embarrassed me. I can't even explain the feeling I definitely don't ever want to see that black guy up front again or the white woman or the other man they should be fired.

Improve your customer service.

Customer service. Manager David was too busy discussing non work issue with Samantha (cashier) to accommodate customers. Samantha was too busy having a conversation with David to acknowledge a customer while another customer behind me had to wait until David was done having a non-work related conversation to help another customer.