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Best Memorial Gifts complaints

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500 Delaware Avenue #1960
Wilmington , DE 19899 | Get Directions

http://bestmemorialgifts.com

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Total Amount in Dispute:
$39.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Best Memorial Gifts closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Best Memorial Gifts

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3/14/2022

RESPONSE: Complaint was not answered Amount in Dispute: $38.50 Amount Settled: $0.00

Customer Complaint

2/16/2022

I ordered a fishing classic cap CP885PAX1 December 26 2021 order # BMG33796 this company claimed this product was delivered on January 17 2022 I have talked to representatives several time they told me to ask neighbors I did they told me to contact USPS I went right down to USPS office I would just like to get the product I ordered their address Best Memorial Gifts 500 Delaware Ave #1960 Wilmington DE 19899 Resolution Sought I would like to get the product I ordered fishing classic cap order # CP885PAX1

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