Best Price Caskets reviews

Don't do it

12-14-15 My Mother passed away on Thursday of last week with a very limited budget for funeral expenses. I contacted this company to have a casket shipped to her funeral home. I spoke with Terry who took the order. I explained that we had a viewing on Saturday and he assured me the casket would be flown out to Atlanta and trucked to Monroe and delivered to the funeral home on Friday. I received a confirmation of the shipping of the product on Thursday afternoon about 4:30 that afternoon. We drove down on Saturday morning to finalize the arrangements. The funeral director asked when we expected the casket to arrive as we were pushing. My heart sank. I called the company only to find that they had not sent the casket. I couldn't believe what I was hearing and had some very unkind words for Terry. His comment to me was that "the funeral home had lots of caskets."We were then facing a price of 3 times what we had paid and this caused a major hardship financially. I can only hope that this review helps some other family to be able to avoid the additional horrific stress my family felt as a result of this inexcusable action and lack of responsibility displayed by this company and it's representative.The only reason I gave a 1 star rating is because they did not have a 0. I plan to post this on every review site I can find to help make the public aware of this type of situation.

Paid $4800 and received $1200 casket

Unfortunately, there is not zero star and lowest star, you can give is one star. I placed an order with them on line for a $4800 casket and they sent a casket which was not even exist on their website. If they had that casket on their website, I would say it happened by mistake and they shipped the wrong one. But they did not have anything even close to that particular casket. According to the other websites the casket that we received, it worth about $1200. So that's how this company is. Please be careful with this company and good lock with what you will receive.