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BFE Corporation complaints

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114 Melrich Road
Cranbury , NJ 08512 | Get Directions

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Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against BFE Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against BFE Corporation

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5/17/2022

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

4/21/2022

I'm not really sure what amount or product(s) are affected but I've received three items from this location w/o any knowledge of what it's for or what amounts are affected. The items are insignificant, a nightlight or medical masks, but I'd like it to stop, for BFE to erase my information and stop sending me these items. Resolution Sought Stop sending me items and erase my info from their database.

10/10/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/14/2021

I ordered a Circuit for $87.00 from who I thought was Cricut.com. Once the payment went through, I saw it was a Chinese email and wasn't verified by Paypal. I called Paypal immediately and got a refund. I guess they didn't notice I was refunded via paypal and sent me a LEGO block for what was supposed to be a Circuit. I just want to put it out there that BFE can come in many forms/names. If the price is too good, be careful. Resolution Sought Nothing, I just want to help inform others.

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