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949 West Broadway Street
Needles, CA 92363
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(760) 903-2222

http://www.bigotires.com/locat...

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Total Amount in Dispute:
$1,268.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Big O Tires closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Big O Tires

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7/19/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,268.00 Amount Settled: $0.00

Customer Complaint

6/23/2021

The mechanic ruin my intake manifold. I came into find out where my leak was coming from the guy who works in the office told me the leak is coming from a connector that connects to the intake manifold, well the mechanic broke the connector in the manifold and tried to repair it without replacing the manifold. The mechanic did a Mickey mouse repair because it is still leaking Resolution Sought I would like a refund of $128.08 plus A new manifold $800.00 Plus Gasket's $40.00 Labor $300.00 Total amount of $1,268.00

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