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Blossom Juicy Bar complaints

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500 Winchester Avenue Room 640
Ashland , KY 41101 | Get Directions

(937) 838-3640

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Total Amount in Dispute:
$10.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Blossom Juicy Bar closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Blossom Juicy Bar

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3/12/2024

RESPONSE: Complaint was not answered Amount in Dispute: $10.00 Amount Settled: $0.00

Customer Complaint

2/15/2024

They overcharged me. I ordered a small crème brûlée milk tea no ice with light foam(the crème brûlée foam that's already in it not extra) .which is a item on their menu and on my receipt detailed "crème brûlée milk tea". There was a .50 charge for "no ice" why am I paying $7 for a small tea already if I don't want ice I shouldn't be charged extra I'm paying for the tea not ice they charged me $2 for to foam that already comes in the tea and .75 for almond milk even though I didn't ask for milk, so my $7 small tea ended up being $11 and with no extras? Resolution Sought Stop overcharging and sell your items for the price listed.

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