Complaints for BMH International, LLC in Beverly Hills, CA

9024 West Olympic Blvd. #100
Beverly Hills, CA 90211 | Get Directions

(866) 439-8199

http://www.cellphonecycle.com

Contact company for business hours.

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

The company advertises they will buy used cell phones and mail compensation checks to customers that send them their used phones. Most complainants allege the company fails to compensate them and they cannot reach anyone for updates on the status of the payment to request return of their phones or to confirm that the shipment was received by the company. Phone calls and emails to the company are not returned. ~~In a few cases the company responded by compensating the customer.

Complaint Closing Statistics

0 complaints against BMH International, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

BMH International, LLC complaints