Complaints for Bodas Today in Los Angeles, CA

P.O. Box 35645
Los Angeles, CA 90035 | Get Directions

(310) 430-4491

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege after performing their marriage ceremony, this company fails to submit the required paperwork to the County Clerk/Recorder's Office causing delays in the issuance of their marriage certificate. Complainants further indicate that the company generally does not respond to phone calls and emails regarding the status of their marriage license. A few complainants indicate the marriage license application was filed, but considered to be incomplete because it was missing the wedding officiant's signature, causing their application to have to be rejected and requiring it to be re-filed.

Complaint Closing Statistics

0 complaints against Bodas Today closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Bodas Today complaints