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Body Details complaints

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801 North Federal Highway
Boca Raton, FL 33432 | Get Directions

(561) 727-1025

http://www.bodydetails.com

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Total Amount in Dispute:
$1,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Body Details closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Body Details

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2/9/2025

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

1/14/2025

I paid 1000 dollars to have a tattoo removed. I was told that the price covers procedures until the tattoo is gone. The location I was first going was in Coral Springs close to my home, but they closed with no notice. I was told of I wanted to continue the procedure I had to go to Boca. Now today I show up for my scheduled appointment and they have closed this store also. I reached out and they don't answer. So they have money and I still have signs of the tattoo. Poor service and they have my money. Resolution Sought I'd like a refund of half.

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