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Bosquet complaints

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6465 Avondale Drive
Nichols Hills, OK 73116 | Get Directions

http://www.bosquetofficial.com

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Total Amount in Dispute:
$20.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Bosquet closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Bosquet

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7/20/2022

RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

6/24/2022

I ordered from this company and on the UPS tracking it said delivered to Atlanta, GA. I live in Albemarle, NC. I TRIPLE checked the information before I placed the order. It was the right address. I have contacted this company several times, and no response. I then went to their company , well tried to, and it says that the company is not taking orders and won't let me contact them anymore. It only says "This company is no longer taking orders" on the front page, I can't click on anything else. I feel as if I got scammed and it may only be $20.00 , but that could've went towards my bills. Resolution Sought Somehow get me a refund.

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