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BoxyCharm reviews

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880 SW 145th Avenue
Pembroke Pines, FL 33027 | Get Directions

(305) 705-3752

http://www.boxycharm.com

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Customer Reviews

Showing 1 recent review for BoxyCharm

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Stephanie E.

Posted on 1/11/2018

AWFUL!! STAY AWAY!

I have had Boxy charms for almost 2 years and pay them $21 every single month for a box. In these two years my box has gotten lost once which was January 2017. not bad right?.... one mistake.. it happens. I go out of the country every December to my home town for the holidays and just like last year after arriving my box was nowhere to be found so i contacted Boxycharm with my complaint. I wrote 3 emails before i received a response which was very rude and basically stated sorry, because we shipped a replacement box a year ago we cannot resend another one. If you have any questions please read our policy. I have written them 6 emails after this requesting further help and information to see what happened to my box and to see if i am just out of my product and the $21 and have received 0 response from Boxycharm! This is unacceptable and i do not recommend BOXYCHARM to ANYONE! They don't even have a customer service number for you to call so you just have to email and hope that they will care enough to respond.

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