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BP complaints

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502 East Lee Street
Sardis , MS 38666 | Get Directions

(662) 487-1654

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against BP closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against BP

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3/12/2023

RESPONSE: Agreed to make an adjustment Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/6/2023

2/2/23 Bought A Sandwich from that store and got home and warm it up started eating it Swallowed it Decided to put some mayonnaise on it that's when I seen it was mold in it looked at expiration Date it Had 10/27/22 ALMOST 4 MONTHS OLD STARTED GETTING SICK LATE LAST NIGHT VOMITING DIZZY WENT TO EMERGENCY ROOM & IT WAS FOOD POSINING GOT MEDICATION. Resolution Sought They gave me my money back get all that expired stuff out that store and keep fresh stock stuff older people are dyeing around here eating that molded food. Food inspector Need To Follow Up With This.

Company Response

2/28/2023

The guy he bought that sandwich, came asking for money so he didn't do anything to me. He said he bought it from here but I didn't see it on camera. Even though on 02/16/2023, he came to ask for more money.

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