Find a reputable business?

Complaints and Resolutions

Brakes Tires & More complaints

Read Complaints File Complaint View Full Report

1492 Bridge Street
Yuba City, CA 95993 | Get Directions

(530) 673-2000

http://www.brakestiresandmore....

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$8,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Brakes Tires & More closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Brakes Tires & More

Sort by

8/8/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $8,000.00 Amount Settled: $0.00

Customer Complaint

7/8/2022

Took my 2002 ford ranger in as my check engine light was on an air cond wasnt working properly. after thousands of dollars an 2 months later I still dont have air working properly an everytime I've taken it back they try to charge me more money also the first time I took it in I had to keep extending a rent car that cost me over 800 I am ecstatic over this thousands of dollars an still no air totally in awe Resolution Sought I definitely want a refund. I do not want them to touch my vehicle ever again I want total refund

Company Response

8/8/2022

Per consumer, this complaint was just settled I took their offer although I really didnt want to but I did an it is now settled they reimbursed part of the money I pd

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile