Find a reputable business?

Complaints and Resolutions

Branded Research, Inc. complaints

Read Complaints File Complaint View Full Report

343 4th Avenue Suite 201
San Diego, CA 92101 | Get Directions

(888) 848-2525

http://www.gobranded.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Branded Research, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Branded Research, Inc.

Sort by

10/3/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/9/2024

I am so sick of spending 15 to 20 minutes of my day completing service, just so I can get kicked off and get nothing. That is not okay. I am going to be done if this is the way it's going to be Resolution Sought I am done if this is the way it's going to be, just for giving my opinion. You kicked me up because they don't like my opinions.

7/20/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/24/2022

My account is acting glitchy on the main survey page. The surveys show up for a second then vanish I created a different account and it is not experiencing the same issue Resolution Sought I like to get to the bottom to know what is going on with my account since I can't get in touch with a human being

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile