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Broadway Tattoo complaints

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698 Broadway Avenue
Bedford , OH 44146 | Get Directions

(440) 658-9288

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Total Amount in Dispute:
$80.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Broadway Tattoo closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Broadway Tattoo

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5/13/2025

RESPONSE: Complaint was not answered Amount in Dispute: $80.00 Amount Settled: $0.00

Customer Complaint

4/17/2025

I received a tattoo on my right index finger that was completely worn away in less than a week i went there to try and get it touched up but they told me I would have to pay for it all over again and the store owner was extremely rude and confertational and tried starting a fight and continued to taunt me into fighting him very rude and threatening telling me he has my address as if he would come to my house to possibly hurt me I'm very disappointed and don't think that man should be running a business with such anger issues and ripping me off Resolution Sought I want my money back with extra compensation for there actions which has caused me to have a fear of going out I never been through such trama and have issues going out in public now extreme anxiety

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