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Brookline Foreign Motors complaints

636 Brookline Avenue
Brookline, MA 02445
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(617) 566-4433

http://www.brooklineforeignmot...

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Total Amount in Dispute:
$2,563.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Brookline Foreign Motors closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Brookline Foreign Motors

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1/9/2025

RESPONSE: Complaint was not answered Amount in Dispute: $2,563.02 Amount Settled: $0.00

Customer Complaint

12/16/2024

I took my car to this business because my car was losing power on the highway he called me up he said he was going to change spark plugs ignition coils that's all he said when I looked at my bill I couldn't believe how much it was and then I occurred to me I said I never gave him permission to do all this work on my car he said called me and said I had an oil leak I never had an engine oil leak my car's been up in the air several times with my other mechanic doing my brakes they never seen an oil leak also he never even diagnostic my car to show that it was something wrong with the engine like the Pistons or whatever he did whatever he could to bring my bill up I could have my spark plugs done in my ignition coils changed it was not wrong with those at all but he changed them I could have had that work done for less than $400 but when I found out that valve cover gasket injector cleaning ignition coil plugs that I agreed on engine Flushing oil change replacing the filter alignment I did not agree with any of that stuff just the spark plugs ignition coil they want to ask them did you ever put my car on the machine to have a diagnosed he said no I said well how can you do all this work and I still have the same problem with my car later on I took my car to a BMW mechanic that I know he said the engine is no good I took my car back twice to this business Brookline Foreign Motors because the engine light would not go out because they never solved problem Resolution Sought Refund my money because he lied to me to make the bill bigger you did whatever you could to make the bill bigger

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