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Brothers Tire & Audio complaints

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7026 Airline Highway
Baton Rouge, LA 70805 | Get Directions

(225) 388-5870

http://www.facebook.com/p/brot...

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Total Amount in Dispute:
$3,555.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Brothers Tire & Audio closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Brothers Tire & Audio

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9/11/2023

RESPONSE: Complaint was not answered Amount in Dispute: $3,555.00 Amount Settled: $0.00

Customer Complaint

8/16/2023

The company called brothers Tirés is on Airline Hwy one of the brother call see my brought me to them; I told them i need a good car to do uber to help my family our chairman loin me 5000.000, another 2 brothers help me with s1000.00 s6000.00 he charge me s9000.00 for. The car. start doing uber delivery, just a month of work uber block my app,notice me that the car can"t do uber, because is salvage, I don't have no knowledge on that. I told him. He told me to give him a time. I give him 6 month!no response. After that i took car to him. before that i did make 3 payments of 500 .00 each who bring the payment of s7500.00.he give à check of $5000.00 dollars, He told soon as i sell the car i will give the rest of your s2500.00 and before i take the car to him i spend s255.00 for battery. $200.00 for key and fix the AC. he said he will reimburse all that.4 days after he sold the car !now his refusing to pay me money. Resolution Sought No i do not trust them since they sold the car i just want them to pay me the rest of my money, do i need to go to the court?

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