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Budgetel complaints

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1145 Sniders Highway
Walterboro, SC 29488 | Get Directions

(423) 994-4250

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Total Amount in Dispute:
$995.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Budgetel closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Budgetel

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3/25/2024

RESPONSE: Complaint was not answered Amount in Dispute: $995.00 Amount Settled: $0.00

Customer Complaint

2/28/2024

I'm making a complaint on behalf of me and my sister and law Shalissa and our kids with the hotel not responding to serious concerns of our living conditions with mold in our room s no refrigerator or nothing being done with my bathroom my daughter is afraid at times to use it due to a hole in the wall and water dripping from the ceiling. Resolution Sought They're complaining about money we're are behind on and are threatening to take us to court to put us out

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