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Bulldog Kia complaints

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4305 Atlanta Highway
Athens, GA 30606 | Get Directions

(888) 652-8493

http://www.bulldogkia.com

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Total Amount in Dispute:
$1,760.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Bulldog Kia closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Bulldog Kia

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8/1/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1,600.00 Amount Settled: $0.00

Customer Complaint

7/6/2023

Fuel system is still leaking gas on ground re complaint no 9900399 if I got a call today want write me check for $160 d dollars . It I send that to you all it a mistake . I am sorry cause you all this when you are helping me thank so much Resolution Sought Return my money back

7/19/2023

RESPONSE: Complaint was not answered Amount in Dispute: $160.00 Amount Settled: $0.00

Customer Complaint

6/23/2023

Fixing on fuel spilling on ground for about five month and still working and they still want to paid more to put more part on . They it need fuel when should have done that early Resolution Sought Return my money back because I think they want let me talk to manager and he was support call me and did not .

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