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Bulldog Towing complaints

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8 West Drive
Cartersville, GA 30120 | Get Directions

(404) 925-6697

https://bulldogtowing.services...

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Total Amount in Dispute:
$350.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Bulldog Towing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Bulldog Towing

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4/15/2025

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $350.00 Amount Settled: $0.00

Customer Complaint

3/17/2025

My car was stolen and the police called bulldog towing and they want $350 to get my car back! It was stolen from crosspoint church parking lot in Cartersville GA. Need help with this asap! Jeff Resolution Sought Car was stolen and I don't have the money for the towing, it was stolen and the police called, not me

Company Response

4/3/2025

the Georgia Code, specifically O.C.G.A. 40-6-206, outlines when law enforcement officers can tow vehicles; we, Bulldog Towing recieved this 911 call on 3/13/25 @ 11:53am we were dispatched to come and remove stolen vehicle 1995 Honda Civic; upon arrival to a seculed area difficult to get to; we located said vehicle refereneced above; mattress(s) were on top of the vehicle; along with other items that had to be removed pictures were taken of the scene then the vehicle was loaded onto tow truck for safe removal. Upon loading vehicle it was removed and taken to storage/impound lot. It has been here since; this is a impound stolen vehicle; their are no repairs; no refunds. I allowed him to retrieve all of his belongings. that were still in vehicle It is owners responsibility to pay the fees for our services; he would have receive compensation or restitution from the person who took vehicle. If owner had full covergae the insurance company would have picked up his vehicle; the insurance company would had paid or reimbursed the owner; and paid the towing and storage fees for Our service. Since vehicle owner did not have full covarge insurance and only had liability insurance on the vehicle is not fully covered;therefore the owner is responsibile for all of the fees due

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