Complaints for Bulletproof Credit Services Solutions in Long Beach, CA

6254 Long Beach Blvd. #144
Long Beach, CA 90805 | Get Directions

(310) 638-8088

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges the company offers to remove negative items from their credit report for an advance fee of $400. However, after paying the advance fees and waiting the appropriate time, the negative items were not cleared from their credit reports, and in fact additional negative items were added to their report instead. Additionally, the complainant reports the company becomes hostile and refuses to accept calls.

The company responded to the complaint by requesting the consumer provide proof that they paid money to or signed a contract with the company.

Complaint Closing Statistics

0 complaints against Bulletproof Credit Services Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Bulletproof Credit Services Solutions complaints