Complaints for Bun and Thigh Roller in Van Nuys, CA

P.O. Box 9169
Van Nuys, CA 91409 | Get Directions

(800) 977-4021

http://www.bunthigh.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allegedly experience delivery related problems, such as; delays in delivery, duplicate orders, or in a few cases receive nothing from the company. Other customers complain of unauthorized charges to credit or debit accounts. Charges were duplicated, or customers were billed for items not received. Several complainants allege they encountered difficulty obtaining refunds for returned merchandise. A few complain they are dissatisfied with the product.

The company responds to all complaints by issuing refunds, less shipping and handling fees, by sending orders, or taking appropriate action to resolve problems.

Complaint Closing Statistics

0 complaints against Bun and Thigh Roller closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Bun and Thigh Roller complaints