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Burlingame Golf Center complaints

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250 Anza Blvd
Burlingame, CA 94010-1939 | Get Directions

(650) 548-2447

http://www.burlingamegolfcente...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Burlingame Golf Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Burlingame Golf Center

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12/29/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/5/2022

I was being hostile by the store clerk name Bob not know last name he did not know how to use government debit card he start out very nasty I told him please don't be nasty at the end he yell at me by saying God Damn son of a b**** we were only two persons at the time Friday December 2 845 am I was very upset and walk away not wanted to confront him again. Please help please respond. I did not get any service today. Thanks Resolution Sought Talk with me to apologize and possibly fired Bob the clerk. A work place hostile is not acceptable toward customer.

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