Find a reputable business?

Complaints and Resolutions

Byrd Handyman and Cleaning Services LLC complaints

Read Complaints File Complaint View Full Report

3019 Pamplico Hwy.
Florence, SC 29505 | Get Directions

(843) 331-2376

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$8,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Byrd Handyman and Cleaning Services LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Byrd Handyman and Cleaning Services LLC

Sort by

7/31/2023

RESPONSE: Complaint was not answered Amount in Dispute: $8,000.00 Amount Settled: $0.00

Customer Complaint

7/5/2023

Hired them to do numerous jobs. Painting, installation of kitchen counters. Replace broken windows repair ceiling in bedroom, jack the house up to level floors and door frames. Fill cracks in walls. All jobs were attempted but not finished. A deep cleaning of house was to be done so I could move back in. Broken glass left in window frames. Broken glass in yard and under carport. Every kitchen counter is broken,cracked and unlevel. Painting incomplete. Walls are streaked. Appears there was not enough paint applied. The carport ceiling was not scraped before painting. The paint is coming off. There are so many things that 1500 words cannot cover this complaint. Resolution Sought Refund my money or finish the job that was started

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile