Find a reputable business?

Complaints and Resolutions

Cafe Des Beaux Arts complaints

Read Complaints File Complaint View Full Report

73-640 El Paseo
Palm Desert, CA 92260 | Get Directions

(760) 346-0669

http://www.cafedesbeauxarts.co...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$85.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Cafe Des Beaux Arts closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Cafe Des Beaux Arts

Sort by

12/13/2023

RESPONSE: Complaint was not answered Amount in Dispute: $85.00 Amount Settled: $0.00

Customer Complaint

11/17/2023

The reason for my dispute is that after pain and outrageous $85 just for breakfast for 4 people, which seemed pretty high to me. but that is not my complaint. My main complaint is that the owner had the audacity to come up to me in my vehicle. After I have left his establishment. I had my 2 daughters with me sitting in the back seat. They got scared because he approached me and he started talking to me and complaining to me that I did not leave a tip. I asked him if I was obligated or was it a choice to leave a tip and he did not say anything, but then he proceeded and he approached the vehicle again started talking to me and started complaining that he has to pay taxes. For whatever it is that he does that. And first he made it seem like he was just an employee. And then he confessed that he was the owner of the establishment, and he kept arguing with me about leaving a tip, no as far as I know. Leaving a tip is a choice, not an obligation. I paid my due payment after pain. Paying for my meal for my me and my family. Resolution Sought I would like this establishment to return my money. That I paid for and also extra compensation for the embarrassment that this man calls me in front of my family and the public. That was very, very uncalled for and I am considering taking legal action.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile