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Cal-Am Properties Inc. complaints

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385 Clinton Street
Costa Mesa, CA 92626 | Get Directions

(888) 940-8989

http://www.cal-am.com

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Total Amount in Dispute:
$600.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Cal-Am Properties Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Cal-Am Properties Inc.

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11/8/2021

RESPONSE: Complaint was not answered Amount in Dispute: $600.00 Amount Settled: $0.00

Customer Complaint

10/13/2021

The horrible manager of the Rose Garden, a Cal-Am property had my car towed away because it was parked in one of many extra overflow lots. It was towed to an expensive storage yard at fifty a day! The total bill so far is six hundred dollars!!! We're both senior citizens and on fixed incomes. I expect to be fully reimbursed for all of her inexperience. You need to get to get rid of her now before she does anymore damage. Your customer service woman from Florida has just created more damage. Resolution Sought Return my car and apologize.

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