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Calypso Moving LLC complaints

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492 Claypike Road
Acme , PA 15610 | Get Directions

(814) 279-2535

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Calypso Moving LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Calypso Moving LLC

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10/10/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/14/2022

They broke so much of our stuff. A leg to the washing machine was lost. A box full of glass Decor was broken. The brand new kitchen table was chipped on every side. They threw our bed frame. Our new dryer was bashed up and we need to fix it to use it. Washer was dented. Both new. Our antique lamp was destroyed. I've had this for nearly 40 years. Our big hdtv is cracked. They were drunk. Some of them. They didn't even move some of what they said they would. They left a lot. But specific things were asked to be moved and they were left. They didn't do a good job. Leaving us with work, and repairs and broken things. Lost items. I'm furious. I've given ample time for them to reply to my many messages. Something needs done. Resolution Sought Id like them to pay for damages. I've called several times. Left messages. I don't know exactly how much in damages but it was a lot and we can figure that out. Some of it can probably be fixed. Some of it can't even be replaced. Like the light, it would have to be fixed and I don't know if it can be or not.

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