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Canadianvisa.org complaints

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1035 West Pender Street
Vancouver, BC V6C 3R2 | Get Directions

(160) 444-91200

https://canadianvisa.org/

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Total Amount in Dispute:
$2,349.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Canadianvisa.org closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Canadianvisa.org

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5/5/2024

RESPONSE: Complaint was not answered Amount in Dispute: $2,349.00 Amount Settled: $0.00

Customer Complaint

4/8/2024

Actually your country organisation website name Canadianvisa.org make a fraud with me. I am contacting with him because I want to study in Canada and they were told me that you submitted 349$ for analysing your case then I will submitted and then next they were demanding another fee for evaluation which is 200$. Before submitting this fee I will asked him many times that I will not doing IELTS and they told me that ok no problem IELTS is not compulsory don't worry you just submitted your fee and they told me many times that it's your investment so don't worry just submitted your fee. After submitting 200$ and all the documents now they demanding IELTS score I am telling many times that I was told him already that I didn't want to do IELTS. They told me that it's not visa requirements it's university requirement and it is compulsory, now you have only two options either you are doing IELTS and gain 7 bands or we will refund your fee and that is only 25. Kindly refund my fee 100. Resolution Sought Kindly refund my fee 100 or issue Study visa

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