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Cannon Finance Inc complaints

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1425B Airport Road, Suite B
Hot Springs, AR 71913 | Get Directions

(501) 767-9900

http://cannonfinanceinc.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Cannon Finance Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Cannon Finance Inc

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10/13/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/17/2021

Wallet hub sends me a report and updates me every day. For six months I been seeing the same balance on my cannon finance account.so I call them and ask why is my account showing I owe you 6 hundred and something dollars. The man told me they report to TransUnion. He said he was going to call them right now. Next day I called transition. Transition told me they haven't reported anything on my cannon finance account for 6 months. Today I got a call from my bank they have keep my credit score down and they did it knowing just what they were doing. I have sent them money orders they said they never got try to repo my truck charge me extra money sent me it just goes on and on Resolution Sought Pay for what they did to me for the last 6 months and put my account in good standing showing every payment on time

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