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Car Factory Deland complaints

1117 North Woodland Blvd.
Deland, FL 32720
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http://www.carfactorydeland.co...

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Total Amount in Dispute:
$3,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Car Factory Deland closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Car Factory Deland

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5/6/2024

RESPONSE: Complaint was not answered Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

4/10/2024

I bought a car from a car dealer and was told one price and when I signed the paperwork. The seller showed me everything on the screen then printed it out to sign. While signing I was also transacting payment over the phone with my mom. I wasn't completely focused on the contract. The contract said vehicle cost $4900. But he told me he asked the owner to go down and he could only take $600 off and the price would be $4400. But he had me sign the contract for $4900. The car had issues like starting. He said it was the battery only. He replaced it and it was fine. Days later the car starts turning off every 2 days. He says his mechanic will look at it and promises to take care of it. Never does just keeps putting me off. So I make the repairs myself. I explained that I had to do it d so I I could get to work. But now I need arrangements on the payment arrangement left over on the car for the tag,title and fees. He said he would tell the owner. I texted the owner also. No response until after almost 30 days they repossessed my car. And they switched out my rear tires messed up the alignment thinking I wasn't getting it back. I've had to repair the alternator, radiator, antenna, two new tires, an alignment. And it still needs modules and a starter. They knew this car was a lemon but on top of it when I tried to make arrangements because now I own this lemon they just ignored me. But responded with a repossession costing me more money more suffering and $2300 Resolution Sought Give me back what is owed to me. Or take their car back and give me all my money back.

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