Car Max Auto Superstores, Inc. reviews

Practice better customer service. Just cause I'm gay doesn't mean I'm not human. And all the staff there need something to do instead sitting around a

I purchased a 2012 Jeep compass from CarMax Inglewood 1 month ago. I got a phone call from CarMax stating I didn't finish the paperwork. I decided to go in to dealership and finish the paperwork. I get there the guy at the front desk was very pushy to me I didn't finish my question. He pointed left. I get to the office it's one man that's being dealt with and I'm waiting and waiting and waiting now I getting irritated. Then they take some other guy next to me . So when the lady finally helped me . She was speaking to me as if I was a child. So I went over to the manager he was the same. the bottom line is I WILL NEVER USE OR REFER ANYONE TO THIS dealership they are rude disrespectful racists' AND not LGBTQ friendly at all. And the car I bought was a lemon $1900 later I made it look and run like a CAR.

False advertisement!

I was told by 3 representatives and its stated in the CarMax website that a recent paycheck stub is required apart of approval does not state you need to be employed 3-6 months. It's false advertisement, unprofessional behavior by the staff in Henderson as well, I called explained my issue requested to speak to the store manager and was transferred 3 times never spoke to one. The staff was talking amongst each other he say she say not once was a manager brought to explain the situation In detail. I paid an Uber left with nothing but a negative impact on my credit and a even more negative experience with purchasing a vehicle from this company specifically. Be honest and detailed about the information they post On the website and give their employees.