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Car Shipping Kings Inc complaints

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5645 Coral Ridge Drive
Coral Springs, FL 33076 | Get Directions

(888) 737-9954

http://www.carshippingkings.co...

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Total Amount in Dispute:
$150.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Car Shipping Kings Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Car Shipping Kings Inc

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3/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $150.00 Amount Settled: $0.00

Customer Complaint

2/23/2024

DO NOT USE THIS COMPANY!!! Mario was supposed to ship my car on one day and never did! I had already paid my deposit of $150 and 4 days later car still was not picked up. He told me there was someone there right now to pick the car up (at the auction) but turned out he lied about that too! Because of this, I had late fees with the auction. I called another company who had this done in 1 day!! When I called to get my money back he stated he would send and never did. 1 week later now and he still haven't returned my money. My lawyer is currently sending the owners notification of the Civil suit. Owners are below just in case anyone needs them. Resolution Sought Give me my 150.00 back

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