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CareerBuilder, LLC. complaints

200 North La Salle Street Suite 1100
Chicago, IL 60601
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(773) 527-3600

http://careerbuilder.com

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Total Amount in Dispute:
$99.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to some complaints. However, most complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.
However, the company failed to respond to one complaint.

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Complaint Closing Statistics

2 complaints against CareerBuilder, LLC. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
1 Unanswered

2 complaints against CareerBuilder, LLC.

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4/11/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

2/7/2024

There are predators and scammers on this site it needs to be shut down indefinitely I have had several people contact from career builder with fake jobs one person was trying to meet me this upset me deeply. Resolution Sought Take the account down y'all need to get rid of it it's really not safe at all.

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Company Response

3/18/2024

Company states; I am truly sorry to hear about Shamira's experience, but I want to assure you that we do verify each company who utilizes our products and there has been no information stolen or sold without consent. Unfortunately, if Shamira applied off of the Careerbuilder.com site or through an external application her information is accessible to those employers. Also if her profile was set to public upon registering (this means her Resume was public in the Resume Database) employers may also have viewed her information. We are unable to delete those records on the employer's systems. If she would wish to stop receiving communication from them, she would need to notify the employer directly of this so that they can address the removal of her details within their systems. We ask that Job Seekers forward any communication that they have received which are identified as scam for our team to review to cbhelp@careerbuilder.com. I want to assure you and Shamira that we do in fact review and approve all employers using our system. We also share information to help our job seekers keep themselves safe during the job search process. They can visit https://www.careerbuilder.com/security-and-fraud for additional information on how to ensure a safe job search online and details on how to report a scam. Kindest Regards, The CareerBuilder Team

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Customer Rebuttal

4/1/2024

Consumer states; I was not happy with how they responded. I'm not sure what career builder said all I know is I was harassed several times I even have the texts saved on my phone from companies that were on there website posing as job opportunities one person I made pick up the phone because I couldn't take it anymore this person was trying to get me to meet him it was creepy this matter needs to be handled i was shook when i started asking detailed questions it was silence older people may not be able to pick up on them scamming what if they meet up with them and they hurt them could be sex trafficking through career builder i was harassed through email and text messages what was done, i don't know, but i was stressed and scared with the actions.

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6/14/2022

RESPONSE: Complaint was not answered Amount in Dispute: $99.00 Amount Settled: $0.00

Customer Complaint

5/18/2022

I am currently residing in Saudi Arabia. On May 16, I got a CALL from CAREER BUILDSUP-branch office in India saying WE will get you JOB interviews for a Lecturer position in Saudi Arabian universities. it will Cost me 400 Saudi Riyal (99 US$). it a one-time investment for helping my CAREER. I paid $99 through my VISA Card. They took my DATA from Job Searching firm such as MONSTER.COM etc. They told me that they can get me INTERVIEW Calls from King Faisal University, King Khalid University and Fakeeh College, KSA. They issue me a JOB ID JW_7575_FAKEEH_SAUDI and then Mr. Muzzamil guide me to his website https://www.careerbuildsup.com/ and ask me to CLICK on "CAREER BUILDSUP" tab and then click on "RELATIONSHIP MANAGER" and it show a cost of US$ 424.14. He ASKED ME TO PAY THIS AMOUNT IMMEDIATELY, from this point on the things got an ugly TURN, I said to Mr. Muzzamil that you should have TOLD me about such HIDDEN COST. If you told me; I would not have PAID, the REGISTRATION FEE in the FIRST PLACE. This is purely a DISGUISED FORM OF MARKETING and a VERY dishonest, unfair and unethical way of ADVERTISING. Yesterday, they call me again, I asked for REFUND of $99; they told me it is NOT REFUNDABLE. Then I asked them to get me the INTERVIEW CALLS as you promised. He told me that he will discuss the matter with his team and then get back to me. But I did not hear from them so far. If they refused I will take all possible legal action against them. Thanks. My Cell is # 9665694 Resolution Sought In the first place, I just WANT to get the INTERVIEW CALLS, as they promised otherwise REFUND my $99 because they are NOT giving me any service. In nut shell either fulfill their PROMISE if NOT then REFUND my money.

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