Carquest Auto Parts #15167 complaints

Aloha, I'm writing this letter today, to make you aware of an incident that happened at a Car Quest location in Waimea, Hawaii on August 6th, 2021 at approx. 4pm, that was both unprofessional and extremely scary. I came into the Car Quest store in Waimea and said, How you to the clerk, and he responded with, What do you need. At that time, I felt that was a rather rude response to my polite introduction, I said, usually people respond in return, and the clerk began to banter with me about what he said and how I responded. I decided to leave the store and said have a good day, at that time, He came from behind the counter in a threatening manner approached me at the door as I was exiting, and said Don't ever let me catch you outside of the store, at this time he had pulled his mask down and was extremely violent in his actions, This is considered Terroristic Threatening and is not being taken lightly. As if this is NOT BAD ENOUGH, At approximately 4:45pm I was at the gas station next door that adjoins the Car Quest property getting gas and the clerk from the Car Quest came outside and was yelling and cursing at me and then approached me in the gas station parking lot and said He was going to snap my neck. The clerk is very unprofessional, extremely violent and a threat to your bottom line. I do not know if this is a Legal or Civil Matter, I do feel there must be consequences to this extremely unfortunate incident. This all could have been avoided with some simple CS. Resolution Sought Make me whole after this terrorizing event.

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