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Carr's Body Shop Towing & Recovery complaints

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701 E 2nd St
Veedersburg, IN 47987-8401 | Get Directions

(765) 294-4130

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Total Amount in Dispute:
$1,426.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Carr's Body Shop Towing & Recovery closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Carr's Body Shop Towing & Recovery

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12/19/2021

RESPONSE: Complaint was not answered Amount in Dispute: $1,426.00 Amount Settled: $0.00

Customer Complaint

11/23/2021

The problem of it is Mark Carr didn't even tell me I owed him 1400 when he let me take my truck he told me why I took my truck I was good I was paid in full and he does not write receipts or nothing I spent out over five I spent $500 just in parts that's in my truck and he said that he bought all them parts no I got the receipts and and I'm not going to pay him 1400 if I'm not if I don't even owe him 1400 so I want I want I want my truck home I want my wife's car home so I'll pay him $26 ain't no problem but the truck is what I'm worried about because he's he's threat to sell it and everything else and I'm not dealing with that then he turned out called me a liar when I know how much I paid to get that truck fixed and before he even started on my truck it was over 3 and 1/2 months before he even touched my truck and now he coming yank my truck from me no because I know I don't owe him all that that much money if I own many would be 500 bucks and I can pay that that ain't no problem Resolution Sought I would like for you guys just to shut him down and let me have my vehicles because I don't trust him now since he lied to me said he was a license mechanic when he don't he can't even show cops his license or he didn't got junkyard and he can't he don't even have a store license and I know you would you have to have a store license to run a junkyard and run a business because of vpa so I would just like friend to be shut down and let me have my vehicles

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