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4568 Pio Nono Avenue
Macon, GA 31206
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(478) 242-7327

http://www.carsrusomg.com

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Total Amount in Dispute:
$5,900.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Cars R Us closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Cars R Us

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10/25/2023

RESPONSE: Complaint was not answered Amount in Dispute: $5,900.00 Amount Settled: $0.00

Customer Complaint

9/29/2023

I brought a 2014 Nissan Sentra from this dealership August 15, 2023. I was told the car came with a Nissan 100,000 mile/10 year warranty which I just found out was not true it was a 5 year warranty. Four weeks after purchase the transmission gives out before I could get my tags nor have I even received my title yet to transfer the car in my name. Resolution Sought I would like for them to either give me my money back and take the car back or help pay for a new transmission.

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