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Catering By Tae, LLC complaints

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5054 Pryor Court
Tallahassee, FL 32303 | Get Directions

(850) 694-2924

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Total Amount in Dispute:
$1,400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Catering By Tae, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Catering By Tae, LLC

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8/1/2024

RESPONSE: Complaint was not answered Amount in Dispute: $1,400.00 Amount Settled: $0.00

Customer Complaint

7/8/2024

Back in Oct, 2023, I was soliciting for a chet to accommodate an event that I was planning for April, 2024. I got 1 chest, but shortly afterwards, Mr. Dionte Jackson of Tae Chef, LLC gave me a better deal, so I hired him. After talking he gave m derails and a down Payment that I paid in a few payments. He then communicated deals he could get the meats for and other things. So i had given hin $1200. So as time went on a pastor ask me for a chef, of which I gave Mr. Dionte information. Shortly aferwards around December, 23, i had to cabcel my event and I informed Mr. Dionte and requested my money. He required a few days to comply, I agreed. In the same time frame. He took the Pastors money of $250 and NEVER showed up. Mr. Dionte kept procrastinating and never gave me my money. And since he didn't refund my Pastors , I paid them the $250 out of my account. To keep relationship And I informed Mr. Dionte that it would be added onto his bill. Mr. Dionte also got a contract for a wedding of which he got paid $3500 and he called the groom the day before the wedding and informed them that he could not make it. And didn't refund them. He still owes me $1450. Resolution Sought I would like my money refunded, and paid in full or payments of no less than $200 monthly. If that can't be done. Then don't allow him to operate as a business & Defraud other people

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