Find a reputable business?

Complaints and Resolutions

Cavalier Rentals complaints

Read Complaints File Complaint View Full Report

187 Seminole Court #2848
Charlottesville, VA 22901 | Get Directions

(434) 202-0206

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,200.00

Total Amount Settled:
$1,200.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Cavalier Rentals closed in last 3 years.

Complaints	Type of response
1	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Cavalier Rentals

Sort by

10/12/2021

RESPONSE: Making a full refund, as the consumer requested Amount in Dispute: $1,200.00 Amount Settled: $1,200.00

Customer Complaint

9/14/2021

Back in February 2021 I went and bought furniture from this place I paid $1,200 off my credit card. I've asked them numerous of times to give me the furniture or give me a refund. 2 months later I went and visited the place again he said my furniture was out of stock so I chose another set of furniture here it is September 2021 I haven't received the furniture no I have I got a refund the man put a fake no return sign up when he seen me come in the store I'll assure you it was not there when I purchased the furniture he said he knew it wasn't there but that's what they began to say because so many people did not receive their furniture nor did they received their money Resolution Sought I would like to get my money back I no longer want to have get any furniture from a dishonest company

Company Response

10/12/2021

Per consumer: I finally received my product after 8mos.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile