Complaints for C.C. Services in Hacienda Heights, CA

15582 Gale Avenue
Hacienda Heights, CA 91745 | Get Directions

(626) 961-4141

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious.

Complainants generally allege that the company did not honor their guarantee or that the properties listed were not available as advertised. Some customers said that the company advertised properties available for rent that were not available, were listed for less than typical market rents, and that they were required to make payments to hold the property or to learn of its location. These same customers complained that they were given different excuses when attempting to gain access to the properties they were told were available.

Complaint Closing Statistics

0 complaints against C.C. Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

C.C. Services complaints