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Chalayouth.com complaints

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3312 Mallory Drive
Dallas, TX 75216 | Get Directions

(561) 870-8690

http://www.chalayouth.com

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Total Amount in Dispute:
$50.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Chalayouth.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Chalayouth.com

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8/3/2023

RESPONSE: Complaint was not answered Amount in Dispute: $50.00 Amount Settled: $0.00

Customer Complaint

7/10/2023

I was on Google looking for a pc component a 500br power supply when I was paying it said payment failed. After that I go to my cashapp and they took the 50 dollars out of my account and when you go to the website their support number is just reported fraudulent and it's like I never paid when you go to the website. I would really like my money back also the site that is says I sent the money to is www.neilloebner.us. Resolution Sought I want my money back.

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